Support Center

Our Support Center is designed to help you quickly find the resources you need to make it easier to fully utilize Auctionpay products and services. Using these pages, you can access and download product resources and frequently asked questions, view on-demand training sessions, or find out how to contact us by phone or email.

Our team of dedicated technical experts is committed to helping you best utilize our solutions to meet your event fundraising goals.

Product Support and Training Center

Find all of your product support and training needs here. Choose your product below:

Note: Many downloads require Adobe® Reader® (install now).

Note: Many downloads require Adobe® Reader® (install now).

Event Payments
Event Software
  • Refer to Software Quick Reference Guide
  • Contact Support - Our technical support staff is available Monday through Friday, 6:30 a.m. to 5:30 p.m. PT, and after hours for any urgent event questions you might encounter at 1-866-269-8151.

Note: Many downloads require Adobe® Reader® (install now).